Global Support
Let's Build Your Next Project Together
Whether you need a quick quote, technical consultation, or partnership inquiry, our team is ready to assist. Reach out through your preferred channel.
Contact Information
Get in Touch
Office Address
Building 12, Industrial Zone
Ningbo, Zhejiang Province
China 315000
Quick Inquiry
Request a Quote
Location
Visit Our Office
Partnership
Frequently Asked Questions
Common questions from potential partners and clients
What is your Minimum Order Quantity (MOQ)?
For standard stock models, our MOQ is typically 50-100 units per SKU. Custom projects require a minimum order of 200-500 units depending on the complexity of modifications. We can discuss flexible arrangements for long-term partnership commitments.
What certifications do your products have?
Our partner factories hold ISO 9001:2015 quality management certification. Products can be manufactured to meet CE, ANSI/BIFMA standards, and we support third-party inspection services (SGS, TÜV, Intertek) for export compliance. Specific certifications can be arranged based on your market requirements.
What are typical lead times for orders?
Stock orders: 15-25 days from deposit to shipment ready.
Custom projects: 35-50 days including sample approval, tooling adjustments, and production.
International shipping: Additional 20-45 days depending on destination (sea freight). Express air freight options available for urgent orders.
Custom projects: 35-50 days including sample approval, tooling adjustments, and production.
International shipping: Additional 20-45 days depending on destination (sea freight). Express air freight options available for urgent orders.
Do you provide customization services?
Yes, we specialize in customized solutions including: dimensions and load capacity adjustments, drawer configuration and divider layouts, powder coating color matching (RAL/Pantone), branding and logo printing, packaging design for retail or project delivery. Our engineering team can work from your technical drawings or specifications.
What payment terms do you accept?
Standard terms: 30% deposit upon order confirmation, 70% balance before shipment (T/T wire transfer). For established partners, we can discuss LC (Letter of Credit) or flexible payment schedules. All pricing is FOB Ningbo/Shanghai port unless otherwise negotiated.
How do you ensure product quality?
We implement a three-stage quality control process: pre-production sample approval, in-process inspection during manufacturing, and final inspection before shipment. Our team conducts on-site factory audits, and we welcome third-party inspection services. Detailed inspection reports and photos are provided before shipment.
Still have questions?
Contact Our Team